A management system (MS) provides the framework that ensures everyone understands what is required of them in contributing to business success.
The MS sets out the way that you conduct your business. It includes the company policies, processes and procedures and improvement targets. The MS will help you to achieve your business objectives.
An important objective of all management systems is to promote continuous improvement. Important to this is the use of the plan-do-check-act/adjust (PDCA) approach which helps the business to identify opportunities fort improvement.